I have a support question and emailed you. When can I expect to hear back?
Emails are officially monitored Monday - Friday, 9am - 5:30pm. Inquiries are handled in the order they are received. You will likely hear back within a few hours or less, but please allow 24 hours for a response. If emailing over the weekend or after hours, you will likely still hear from us quickly, but please do not be alarmed if you don’t receive as rapid a response.
My package says it was delivered but it has not arrived. What should I do?
Please wait 24 hours before panicking! Occasionally, package carriers can make errors and say an item was delivered when it was not. After 24 hours, please reach out to your local carrier
I want to know more info about Sezzle.
Click HERE for Shopper FAQs on Sezzle. Or, as always, feel free to email us at email@example.com and we'll happily answer any questions you have!
Want to work together? Have a collaboration in mind? Would you like to be a brand ambassador? Let’s chat! Email us at firstname.lastname@example.org
General inquiries, feedback, vendor/brand inquiries, or just to pop in and say hello, email us at email@example.com
Need help with your order? Questions about returning an item? Confused about refunds? Reach out any time to firstname.lastname@example.org